Accessibility Testing

Digital websites and applications are failing to meet the needs of the more than 1-in-5 UK customers and less than 1% of website homepages meet basic web accessibility standards


Disability affects 14.1 million people in the UK, including 19% of workingage adults and 44% of pension age adults in the UK.

The purple pound is the spending power of disabled people which is currently estimated to be worth £249 billion per year to UK businesses.

Accessibility is a regulatory requirement; non-compliance can come with a significant legal risk with financial impacts. All UK websites are covered by the Equality Act 2010 to protect and promote a fair and more equal society. However, as of summer 2019, all public sector websites are to comply with Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. The Government Digital Service (GDS) has published guidance to support the public sector in meeting their legal obligations and publishing an Accessibility statement.

The Accessibility Testing service provides a check of your application or website and a full set of actionable insights and recommendations on how to remove barriers that would otherwise prevent people with a range of disabilities from accessing it. We work towards the W3C Web Content Accessibility Guidelines 2.1 (WCAG), level A/AA/AAA, GDS guidelines and ADA Section 508 guidelines for websites with a US audience.

We take a combined approach to web accessibility testing. We work with a range of best-in-class tools such as Sort site, WAVE, aXe to automate and rapidly perform accessibility testing wherever possible. This is complemented by our team of UK or US-based test analysts and consultants who can identify additional issues that automation tools may not pick up.

Our accessibility testing service will provide you with the advice and guidance needed to support you through the WCAG self-certification process. We can also work with you to understand your plans for future development and expansion to ensure accessibility can be built into your product development lifecycle.

Service Benefits

  • Improve user experience by ensuring your site can be navigated, understood, and interacted with by all, regardless of disabilities
  • Reduce the resources required to perform accessibility testing due to our established and efficient test approach
  • Reduce costs of implementing accessibility standards as they are included from the outset of development (the earlier issues are found, the cheaper they are to fix)
  • Meet upcoming regulatory timelines to fulfil legislative requirements
  • Benefit from the advice of qualified testers, experienced in accessibility testing
  • Receive user-friendly reports and actionable insights on accessibility issues found
  • A tangible action plan of changes that can be made to ensure that accessibility considerations are ‘baked in’ to the development process
  • Gain independent validation so that your website can be used by all
  • Increase trust by displaying the appropriate WCAG conformance badge
  • Receive documented evidence that your application is compliant with WCAG 2.1, GDS and Section 508 guidelines

Service Features

  • A flexible service that can be scaled according to available budget and resource
  • A best-fit solution created utilising relevant tools and technologies for the application or website
  • Delivered by UK or US-based, experienced testing experts
  • Accessibility audits to ensure that your website or application is compliant with WCAG
  • 2.1 A/AA/AAA, the Equality Act 2010, GDS and ADA Section 508 (where there is potential for US-based end users)
  • Regular communication and reports detailing compliance defects and practical advice to create solutions
  • Gain an awareness of accessibility standards in web development
  • Assurance that your application is compliant with W3C/developer standards

Our Accessibility Audits

The Accessibility Audit service provides a check of your application or website and a full set of actionable insights and recommendations on how to remove barriers that would otherwise prevent people with a range of disabilities from accessing it.

Accessibility Audit Activity Bronze Silver Gold Platinum
Testing to level A/AA/AAA compliance A AA AA AAA
Number of templates/user journeys in scope to test 1 – 10 1 – 10 10 – 20 30+
Number of browser/device combinations 2 Platforms 3 Platforms 4 Platforms 4 Platforms
Accessibility tools used for the audit
Audit report created which includes test findings and a recommend action plan
Defect re-testing included Limited*
Self certify with WCAG conformance badge across website/applications once all defects are resolved
Guidance for publishing an Accessibility Statement
Best practice guidance for building Accessibility into website design